Returns & Refunds Policy
If you are not completely satisfied with your Footpatrol purchase, you can return your items within 28 days of receipt for a full refund or exchange. Please ensure all sneakers and apparel are returned in their original, unworn condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging. Ensure sneaker boxes are protected inside a shipping box to avoid damage during transit.
- 3.Print and Attach Label
Generate your prepaid shipping label through the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your parcel to the nearest authorized drop-off point and keep your proof of postage until your refund has been processed.